Privacy Policy
Last Updated: August 16, 2026
At Goldplaques.com, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, request a custom plaque, or contact us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your information.
1. Information We Collect
When you use Goldplaques.com, we may collect information such as:
- Your name
- Email address
- Shipping and billing address
- Phone number, when provided
- Payment and transaction information
- Customization details for your plaque
- Images, logos, artwork, or other files you submit for customization
- Information you provide when contacting customer support
- Website usage and technical information, such as browser type, device information, IP address, and pages visited
We only request information that is reasonably necessary to provide our products and services.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Create and personalize your custom plaque
- Ship your order
- Communicate with you about your order
- Respond to questions and customer service requests
- Process payments
- Improve our website, products, and services
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable laws and legal requirements
- Send promotional communications when you have chosen to receive them
3. Custom Images and Artwork
If you purchase a personalized plaque, you may provide photographs, logos, social media information, artwork, or other content.
We use these materials solely as necessary to fulfill your order and create your customized product, unless you give us permission to use your work for promotional or marketing purposes.
Please only submit images and materials that you have the right or permission to use.
4. Payment Information
Payments may be processed through third-party payment providers. Goldplaques.com does not need to store your complete credit card number or other sensitive payment credentials on our own systems.
Payment providers may collect and process payment information according to their own privacy policies and terms.
5. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers when necessary to operate our business, including:
- Payment processors
- Shipping and delivery providers
- Website hosting and technology providers
- Order fulfillment and production services
- Customer service providers
- Professional advisors or legal authorities when required by law
These parties are only provided information reasonably necessary to perform their services or meet legal obligations.
6. Cookies and Website Technologies
Goldplaques.com may use cookies and similar technologies to help operate the website, remember preferences, understand website traffic, improve functionality, and provide a better shopping experience.
You may be able to control or disable cookies through your web browser. Some website features may not function properly if certain cookies are disabled.
7. Marketing Communications
If you voluntarily subscribe to receive promotional emails, we may send you information about new products, special offers, promotions, or other Goldplaques.com updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to complete your purchase.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
9. How Long We Keep Information
We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, and comply with legal obligations.
When information is no longer reasonably necessary, we may securely delete or anonymize it.
10. Children’s Privacy
Goldplaques.com is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can take appropriate steps to remove the information.
11. Third-Party Websites
Our website may contain links to third-party websites, services, or social media platforms.
Goldplaques.com is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you use.
12. Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain marketing communications
- Ask questions about how your information is collected and used
Some requests may be subject to applicable legal requirements and exceptions.
To make a privacy-related request, please contact Goldplaques.com using the contact information provided on our website.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.
When we make changes, we will update the Last Updated date at the top of this page. We encourage you to periodically review this page.
14. Contact Us
If you have questions about this Privacy Policy or how Goldplaques.com handles your information, please contact us through the contact information provided on our website.
Goldplaques.com
Made in the USA. Created to Celebrate Your Success.